Field Operations AI for ServiceTitan

Cut Response Times and Rework for ServiceTitan Teams with Reliable Integrations and Routing

Production-ready integrations, workflows, and routing intelligence—monitored and designed for Ops + IT alignment.

40%

Faster response time

35%

Better technician utilization

$1.2M

Annual operational savings

Trusted by field service teams across HVAC, plumbing, electrical, and multi-trade operations

Typically best for teams with 50+ technicians in US or Canada.

Common Challenges We Solve

Manual dispatch with inconsistent routing across regions

Brittle integrations that fragment data across ERP/CRM/analytics

Inconsistent workflows creating rework and SLA misses

What We Deliver

Bi-directional sync

Smart routing

Monitored & documented

How It Works

Side-by-side integration architecture extending ServiceTitan while preserving core platform integrity

Side-by-Side Integration Layer architecture diagram showing external systems connecting to ServiceTitan through custom services

External Systems

Connect IoT sensors, CRM platforms, ERP systems, and third-party tools via webhook events

Integration Layer

Custom business rules, ML decision logic, validation, and monitoring sit between systems

ServiceTitan Core

Remains unmodified—vendor support and upgrade paths preserved with read-only or validated write-back

Case Study Snapshot

Mid-sized garage door maintenance company, 8+ branches, 150+ technicians

Using ServiceTitan across branches with 150+ technicians; needed consistent integrations, routing, and SLA adherence without replacing core systems.

40%

Faster response

35%

Higher utilization

$1.2M

Annual savings

Before
After
Manual dispatch, inconsistent routing
SLA-aware routing with live rerouting
Fragmented ServiceTitan and ERP data
Unified signals for dispatch and reporting
SLA misses, costly rework
Automated alerts driving on-time completion

Typical Timeline: 8–12 Weeks

1

Discovery

1-2 wks

2

Build

3-4 wks

3

Test

2-3 wks

4

Rollout

2-3 wks

Every deployment is monitored, logged, and documented with clear owners and rollback paths.

Quick Answers

Do we need to replace ServiceTitan?

No. We augment ServiceTitan; your teams stay in the tools they know.

What does this cost?

Minimum ~$8K+, scoped by technician count, regions, and integration depth.

How quickly do we see results?

Most teams see routing and workflow improvements in the pilot phase (weeks 4–8).

Book Your Integration Scoping Call

Schedule a 30-minute working session with an engineer. We'll confirm fit, map your ServiceTitan workflows, and outline the fastest path to production improvements.

Ready to Make ServiceTitan Smarter?

Field Operations AI delivers faster response, higher utilization, and monitored automation—without replacing ServiceTitan.

30 minutes, with an engineer. No sales pitch.